Lake Havasu Vacations


When you reserve either Lake View at Sunset or Sun and Water, we request you provide a reservation deposit. The deposit reserves the dates you select until you arrive. Some homeowners cash the reservation check (or credit card), some don't. We're among those who cash the check. One of the differences between staying at a hotel and someone's home is that if you cancel a hotel reservation, someone else will probably come along and rent the room you canceled. But if you've reserved our vacation home and cancel less than 30 days before your stay, we probably will not be able to re-rent your dates. So the deposit is really a commitment to keep the dates you select. And it's our commitment not to cancel your reservation in favor of someone who will pay more or wants to stay longer.
Once you arrive the reservation deposit turns into a damage deposit. We're so thankful that we've never had any significant damage to either of our two vacation homes in Lake Havasu City. We have GREAT guests! So we've never had to keep much of anyone's deposit to cover damages. The damage deposit also covers excessive utility use (running the spa propane tank out -- usually a mistake, but very costly). Our policy is to refund your deposit within 15 days of your departure. Our maid service checks our home carefully when they clean, so you won't be held responsible for someone else's problem. As soon as we hear from the maid service and pool service we cheerfully mail your deposit refund check.